Covid-19 Update

Brighthouse wishes to thank all those who have done so much to keep our community safe. All staff are fully vaccinated and are continuing to follow the guidelines presented by the Center for Disease Control (CDC) and Illinois Department of Public Health (IDPH). Brighthouse is no longer requiring clients and family members to wear masks or show proof of vaccination, but reserves the right to ask for individuals to mask and disclose their vaccination status when seeking in-person services. As we serve a specialized population, please discuss any concerns you have about young children’s vaccination status or ability to wear masks with your provider. Please review the below Covid-19 Clinic Policies that we will follow until further notice.

Brighthouse offers in-person and virtual Telehealth therapy sessions. Diagnostic assessments involve a hybrid model with both virtual and in-person appointments. However, these services are subject to change depending on insurance coverage. Contact hello@brighthousecenter.com for additional information.

If you are experiencing symptoms of Covid-19 or need additional information about the virus, please get in touch with the Illinois Department of Public Health (IDPH) 24-hour hotline at 1-800-889- 3931 or visit CDC.gov/COVID19

Covid-19 Clinic Policies

Brighthouse is dedicated to keeping our clients, employees, and community safe. We continue to utilize many pandemic-related practices and procedures to help keep person-to-person contact and other risks at a minimum. Brighthouse reserves the right to deny services to anyone who does not follow these policies as directed. These measures abide by the best practice guidelines for healthcare providers created by the Centers for Disease Control and Prevention (CDC) and the Illinois Department of Public Health (IDPH).

IF YOU ARE FEELING UNWELL, PLEASE DO NOT ENTER THE BUILDING AND

CONTACT YOUR CLINICIAN TO CANCEL THE APPOINTMENT

Please abide by the following requirements:

1. Arrive no more than 5 minutes before their session to limit appointment overlap and to allow for sufficient cleaning in between patients. 

2. Masks are no longer required but may be requested by your clinician. If you do not have a mask, we are happy to provide you with one. Young clients and clients who struggle to wear masks may be exempt at the sole discretion of caregivers. Brighthouse will not be held responsible for any issues relating to the transmissibility of Covid-19.  

3. Limit the number of individuals attending session. All clients can be accompanied by ONE family member. Older children and adolescents should enter the treatment area alone while their family member waits in the waiting room. 

4. Wash hands before each session. 

5. Maintain social distancing practices when possible. 

6. End the session at the designated time to limit appointment overlap and to allow for sufficient cleaning in between sessions. Any session follow-up can be completed by phone.